Refund and Return Policy

At Classy Stores, we are dedicated to delivering an outstanding shopping experience. Our commitment is reflected in our transparent and customer-friendly return and refund policy:

Return Period – 3 Days

You have a generous 3-day window from the date of delivery to initiate a return or exchange, allowing you ample time to evaluate whether the product aligns with your expectations.

Free Return and Free Shipping

To ensure your confidence in shopping with us, Classy Stores provides hassle-free returns with complimentary return shipping. If your purchase doesn’t entirely meet your satisfaction, you can return it to us at no additional cost.

Return Eligibility

To qualify for a return or exchange, the following conditions must be met:

• Items must be returned in new, unused condition, with all original packaging and tags intact.
• The product should not have been used, altered, or damaged by the customer.
• Returns must include all original accessories and documentation.

Exchange Option

We understand that preferences may change. Classy Stores offers an exchange option for your convenience.

Return Charges

A return shipment charge of 300 INR will be applicable, ensuring a smooth return process.

Return Process

Here’s a step-by-step guide to our return process:

1. Initiate the return by contacting us via email at help@classystores.co.in within the 3-day return period. Include your order number and the reason for your return.
2. We accept returns for damaged, defective, or missing products.
3. For the return process, a 360-degree unboxing video without cuts or edits is required.

Refund Process

Upon receiving your return request, we will provide return authorization and detailed instructions on the return process. After inspecting the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method.

Customer Responsibility

It is the customer’s responsibility to securely package the returned items to prevent damage during transit.

Cancellation Policy

If you need to cancel an order, we kindly request that you do so before the shipment. Initiate the cancellation process by logging into your account and selecting the “cancel order” option corresponding to the order number.

Questions and Assistance

For any inquiries or assistance with your return, reach out to us at help@classystores.co.in. Our dedicated customer support team is here to assist you.

We deeply appreciate your patronage and thank you for choosing Classy Stores for your shopping needs. Your satisfaction is our top priority, and we are committed to ensuring your shopping experience is nothing short of exceptional.